PaperHelp Review

For over 10 years, PaperHelp has been a lifesaver for thousands of students worldwide. This site can help you with academic papers of any type and complexity.

From high school assignments to lab reports, from essays to PhD theses ‒ you can find anything you need help with.

Students choose Paper Help for a reason: you can get a top-notch quality paper for a fair price within a limited deadline. In fact, this company is one of the very few to deliver papers of decent quality in the shortest time possible.

Me and some of my friends have been using this site for over 2 years. Now, I'm more than ready to spill the beans regarding the essential points you may be wondering about. How to use, how much to pay and what benefits and drawbacks to expect. Check out this comprehensive review about PaperHelp and decide whether it’s the one.

1. Order Process

To begin with, placing an order at PaperHelp org is no sweat at all. You won’t need to go through an ordeal of filling out dozens of input fields as the whole process takes only a few minutes. Here's how it works:

  1. Choose your academic level, pick the type of paper needed, select the required number of pages (or words) and choose the deadline;
  2. Add the topic of your paper and provide some requirements (you can attach a screenshot or a photo of your paper requirements if you don't feel like typing it all manually);
  3. Leave your email to sign up and get access to personal account or log in via Google or Facebook (don't worry, the fact that you signed up with PaperHelp using Facebook won't be visible to anyone);
  4. Choose the payment method (you can pay by card or with PayPal).

It is important to note that the more detailed your requirements are, the better the result will be. If your order isn't detailed enough, a customer support representative may contact you and ask you to provide some additional details. It is done to make sure that a writer will provide you with a paper that matches your expectations. 

Plus, you have an opportunity to choose among the three categories of writers: basic, advanced or a top writer. I found this step to be rather confusing while placing my first order, so I think it's worth to elaborate on this moment.

It is recommended to pick “Advanced Writer” for “College” and “University” level assignments.

Obviously, the category of a writer depends on their experience and expertise. If you have an important paper that is lengthy in nature and requires some extensive research (thesis, research paper, dissertation or anything else), I would recommend choosing an advanced one. The basic writer is fine for high school assignments and some uncomplicated college level papers (such as short essays or book reviews, for instance).

In case if you're not sure what category to go with, you can always consult with customer support using the live chat. As for me, there's barely any difference in quality between advanced and top writers, so the advanced one is your best bet.

2. Pricing

The pricing policy at PaperHelp is rather fair and affordable. Starting from a minimum of $10 per page for writing from scratch, rates differ in accordance with the level of work and the preferred deadline. 

For instance, a 2-page university essay within a significant deadline may cost $40 written by a basic author, $52 and $63 by an advanced and top writers respectively. While the same page paper but for high school may cost from $24-$37,92 written by different authors within the same deadline limit.

If you’re looking for someone to edit and proofread your paper, the prices start from $6 per page. This is a handy service when you’ve written a paper yourself, but have doubts about grammar.

3. Discounts

It’s also worth mentioning that PaperHelp provides newcomers with appealing 5% discount code. Other than that, 10% of your paid order are transformed into bonuses that you can then use paying for the next order. All you have to do is to input SAVE15 code during checkout.

Additionally, there's a little trick that you can use to get even bigger discount. Marketers at PaperHelp use a so called exit-intent popup technique to make users stay on the website if they intend to leave. When you move your cursor outside the upper page boundary, a popup window will appear offering you to leave your email and spin the discount wheel. The luck with the spinning wheel may result in getting a 20% discount or some other nice bonuses. Give it a shot!

Here's the popup that appears if you try to close the browser window.

4. Guarantees

There are two issues that make one wonder whether to trust a writing company or not. Particularly, we all want the answer to the question “Can I get my money back if I don’t like the paper written by the author?”

PaperHelp has scrupulous money-back and revision policies. Let’s have a look at the revision subtleties first. As you are probably aware, the majority of writing companies provide free revisions to ensure customer satisfaction. While this may sound a bit wishy-washy, here are some concise terms to know about when turning to PaperHelp:

  • You can ask for revision if the initial instructions of your order weren’t met by the author. In other words, you cannot ask for revision adding new instructions if the initial requirements were fully satisfied.
  • Asking for revision is simple: you just click at “Send for revision” button.
  • You may ask for revision before your order has been approved. In case it has already been approved, you may send your order for revision within 7 days (if you paper is less than 20 pages) and within 14 days (if your paper is more than 20 pages).
  • There is a limited number of free revision. It is up to 3 free revisions.

The second issue to shed the light on is the money-back guarantee. PaperHelp is truly client-oriented, and always works towards clients’ satisfaction. So in case of protecting your money, here’s how it works:

  • You can receive up to 100% refund.
  • You can get 100% refund in the following situations: payment mistakes (like accidental double payment, no writer assigned to your order, and delayed delivery of your order.
  • If you receive 100% refund for a delayed order, you will not receive any materials completed for your order.
  • You can get 70% refund in case under 50% of the deadline has passed, the writer has been already assigned, but you are eager to annul your order.
  • 50% refund can be received in the following cases: a company failed to provide you with the writer for a revision;  you are eager to annul your order with the assigned writer and over 50% of the deadline has passed.
  • It’s noteworthy that one cannot receive refund for discounts and money from your accumulated Store Credit Balance.
  • You cannot get refund for orders with Problem Solving and Multiple Choice Questions.

In case any extraordinary issue occurs, you can always contact the support team that works around the clock.

5. Online Reputation

I will dare to say that PaperHelp is truly one of the few writing companies that cares about feedback, both positive and negative. For instance, check PaperHelp org reviews on SiteJabber. The company is definitely client-centric, as in case any issue occurs regarding the order, the company will do its best to solve the matter immediately.

Let’s be honest, these days the competition among custom papers companies is quite rough. Though lots of companies may have great writers, and fair rates, it’s truly rare to find a reliable one.

I’ve used a number of services, and for the last two years I’ve been turning to PaperHelp for any academic assistance I needed. The reason is simple. As a student, I feel that I can trust this company. I see that they’re constantly improving their service to hold all the aces. Last, but not least, they always listen to and hear their clients to create strong and loyal relationships.

If I had to make a review for PaperHelp experience, I would put it short. I like this service for extensive research they conduct, and the way they follow the agreed instructions. Plus, I always feel calm knowing that they will definitely meet the deadline.

6. Customer Support

PaperHelp is a writing company helping students worldwide. That is why their support team is always on guard ready to answer any questions and solve any matter 24/7.

You can contact the customer support via phone, chat, Facebook messenger or email, any means convenient. PaperHelp stands out among other services, as they provide customers with real people support rather than AI or bots.

Though you may come across some canned responses, they are used to speed up the conversation and offer quality assistance to more customers in the shortest time possible. Still, you will be carrying a conversation with a real person eager to solve your matter and handle it thoroughly. 

Generally, you can get a response to your query within several minutes no matter the hour of the day.

I like the way they treat their clients. Recently I had a misunderstanding with one of the assigned writers, and the company was rather quick in resolving the issue. When they say that are a client-oriented company, it’s not just words, as they prove this with actions.


  • Easy-to-use Website 

When it comes to the website navigation, it’s definitely a plus. Everything is clear and concise. The process of ordering is easy and fast. Finally, finding the needed buttons like ‘Approve’ and ‘Send for revision’ is no sweat. Not to mention an aesthetically pleasing design that makes experience with this service even better.

  • Top Notch Quality

PaperHelp has been living up to its reputation by providing students with excellent quality assignments. Over the years of experience, this service singled out the key elements of writing an impeccable paper. They always follow the instructions, always write from scratch and always proofread the assignments prior to delivering them. Checking all papers for mistakes and plagiarism, and then polishing them to perfection is what this company can truly take pride in.

  • Excellent Customer Support

The fact that you can contact support team anytime and you’ll be speaking to a real person (not the bot) shows that PaperHelp truly cares about its clients. What is more, with 24/7 support you can contact them and place an order even while dealing with an all-nighter.

  • Rush Delivery

If you need a short 500-800 word essay, you can easily get it done within 3 hours deadline. Small assignments that don't require extensive research can be written really fast. Thanks to considerable experience and large pool of writers, PaperHelp delivers assignments fast, without speed affecting the quality.

  • Client-oriented Approach

The company carefully examines every order order and offers the solution according yo your particular requirements. Moreover, the company is always ready to solve any matters as soon as possible to satisfy customers’ needs.


  • Imposing Their Extras for Pricey Rates 

When you place your order, the calculator will quickly offer you an affordable rate for a paper. However, there will always be “A-star extras” aimed at improving the quality of your assignment. Honestly, oftentimes these extras are simply worthless and may be quite pricey. Just compare some of the rates:

  • Plagiarism Report can cost $9,99;
  • VIP Customer Service for $14,99;
  • Abstract Page for $14,99;
  • Editor’s Check can cost $12.

While Abstract Page and Editor's Check features might be useful, the other extras are just a rip-off. I don't see how VIP Customer Service may help my grade, and investing $1-5 into Copyscape credits is way better than paying $10 for a single plagiarism check.

Summing Up: Is PaperHelp Legit?

Definitely! One can enjoy the wide range of services, whatever the difficulty or length of your assignment. You can be sure that there will an assigned author ready to deal with your order. I’m one of those students who always lacks time and juggle work and studies. I find it truly convenient to know that there’s a legit company you can turn for assistance at any time and receive a well-crafted assignment in a timely manner.

I believe that while some may say Paper Help is a bit pricey, their rates are fair and affordable. The thing is, after having tried tons of services, I’ve realized that you cannot get a good paper for “the cheapest price” in the market. Experienced authors will ask for a price that will equal the quality. That is why, judging by the quality you can get at PaperHelp, their rates are appealing. In addition to that, as a regular client I enjoy the bonuses.

The only thing I may regret is that I haven’t found PaperHelp earlier. I no longer have anxiety that I may miss the deadline and as a result I’ll fail the course. Now I can focus on the subjects I’m passionate about and forget about nasty papers that I don't want to write.

Adam Simon